Shipping & Delivery Policy

Shipping & Delivery Policy

Last Updated: September 2, 2026

At Slik&Style, we want your order to reach you safely and on time. This Shipping & Delivery Policy explains how we process, dispatch, and deliver orders placed through our website.

Please read this policy before placing your order.

1. Shipping Across India

Slik&Style currently ships orders across India to locations that are serviceable by our courier partners.

During checkout, shipping availability and applicable shipping charges will be displayed based on your delivery address.

If your location is not serviceable by our available courier partners, we may contact you to discuss an alternative delivery option or cancel the order and process an applicable refund.

2. Order Processing

Orders are processed after successful payment confirmation.

Our standard order processing time is:

Processing Time: [1–2 business days]

Processing includes order verification, product quality checks, packing, and preparation for dispatch.

Orders placed on weekends or public holidays may begin processing on the next business day.

During sales, festive periods, product launches, or periods of unusually high order volume, processing may take longer than the standard timeframe.

3. Dispatch

Once your order has been processed and packed, it will be handed over to our courier or logistics partner for delivery.

After dispatch, you will receive an order or shipping confirmation through the contact details provided at checkout.

The confirmation may include your:

  • Order number

  • Courier partner

  • Tracking number

  • Tracking link

  • Estimated delivery information

Please allow some time for the tracking information to become active after the shipment is handed over to the courier.

4. Estimated Delivery Time

Our estimated delivery time within India is:

Estimated Delivery: [3–7 business days after dispatch]

Delivery times may vary depending on your location, pin code, courier availability, weather, public holidays, transportation conditions, and other circumstances beyond our control.

Remote or difficult-to-service locations may require additional delivery time.

The delivery estimate shown on the product page or during checkout should be treated as an approximate timeframe and not a guaranteed delivery date.

5. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Slik&Style may offer:

  • Free shipping on eligible orders;

  • Promotional free-shipping offers;

  • Flat-rate shipping; or

  • Location/order-value-based shipping charges.

Any applicable shipping charge will be clearly displayed before payment.

6. Order Tracking

Once your order has been dispatched, tracking information will be shared through the email address, phone number, SMS, WhatsApp, or other contact information provided during checkout, where applicable.

You can use the tracking information to monitor the progress of your shipment.

Please note that tracking information may take some time to update after the shipment has been picked up by the courier.

If your tracking information has not updated for an unusually long period, please contact us at:

Email: [your email address]
WhatsApp/Phone: [your phone number]

Please include your order number when contacting us.

7. Accurate Shipping Information

Customers are responsible for providing accurate and complete delivery information at the time of placing an order.

Please carefully check your:

  • Full name

  • House/building number

  • Street/locality

  • City

  • State

  • PIN code

  • Mobile number

  • Email address

Slik&Style will not be responsible for delays, failed deliveries, additional shipping charges, or returned shipments resulting from incorrect or incomplete information provided by the customer.

If you notice an error in your shipping information, contact us as soon as possible.

8. Changing Your Delivery Address

If you need to change your delivery address after placing an order, contact us as soon as possible.

We will try to accommodate the request if the order has not yet been processed or dispatched.

Once an order has been handed over to the courier, changing the delivery address may not be possible.

Any additional shipping or logistics charges resulting from an approved address change may be payable by the customer, where applicable.

9. Delivery Attempts

Our courier partners may make multiple delivery attempts depending on their delivery procedures.

Please ensure that someone is available to receive the package at the provided address.

If delivery fails because of:

  • Incorrect address;

  • Incorrect phone number;

  • Recipient being unavailable;

  • Customer refusing delivery;

  • Repeated failed delivery attempts; or

  • Other circumstances attributable to the customer,

the shipment may be returned to us.

For a returned shipment, additional delivery charges may apply if the customer requests re-dispatch, where applicable.

10. Cash on Delivery

If Cash on Delivery (COD) is available for your location, you may select it as a payment option during checkout.

COD availability may depend on factors such as:

  • Delivery PIN code;

  • Order value;

  • Product availability;

  • Courier serviceability; and

  • Previous order history or delivery attempts.

Slik&Style may contact you to verify a COD order before dispatch.

Repeated refusal or non-acceptance of COD orders may result in COD being restricted or unavailable for future orders.

11. Delayed Deliveries

Although we work with our logistics partners to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances outside our reasonable control.

These may include:

  • Courier delays;

  • High order volumes;

  • Weather conditions;

  • Natural disasters;

  • Transportation disruptions;

  • Public holidays;

  • Strikes;

  • Government restrictions;

  • Regional disruptions;

  • Incorrect customer information; or

  • Other unforeseen circumstances.

If your order is delayed beyond the expected delivery timeframe, please contact us so that we can assist you in checking its status.

12. Lost or Missing Shipments

If your order appears to be lost in transit or has not been delivered within a reasonable period after dispatch, please contact us with your order number.

We may coordinate with the relevant courier partner to investigate the shipment.

Please note that courier investigations may take some time to complete.

Where a shipment is confirmed as lost, Slik&Style will work with the customer to provide an appropriate resolution in accordance with our policies and applicable law.

13. Damaged or Tampered Packages

We take care to package your handbag securely before dispatch.

When receiving your order, we recommend checking the outer packaging for visible signs of damage or tampering.

If the package appears severely damaged or tampered with, please document the condition of the package before opening it and contact us as soon as possible.

For a product that arrives damaged, defective, or incorrect, please refer to our Return & Refund Policy for the applicable procedure and timeframe.

We may request:

  • Order number;

  • Photographs of the package;

  • Photographs of the product;

  • Unboxing photographs or video;

  • Shipping label photographs; and

  • A description of the issue.

This information may be required to help us investigate the issue with our fulfilment or courier partner.

14. Delivery Confirmation

A shipment may be marked as delivered based on the delivery confirmation provided by our courier partner.

If your order is marked as delivered but you have not received it, please contact us promptly.

We may coordinate with the courier partner to investigate the delivery status.

You may also be asked to confirm whether another person at your address, security desk, neighbour, reception, or building management received the package on your behalf.

15. International Shipping

At present, Slik&Style [does/does not] offer international shipping.

If international shipping is available, delivery timelines, shipping charges, customs duties, import taxes, and other applicable charges may vary by destination.

Unless specifically stated otherwise, any customs duties, import taxes, local charges, or other charges imposed by the destination country may be the responsibility of the customer.

International orders may also be subject to customs clearance procedures that can affect delivery times.

16. Shipping During Sales and Festive Periods

During major sales, festive seasons, product launches, and other promotional periods, we may receive a higher volume of orders than usual.

As a result, processing and delivery may take longer than our standard estimated timeframe.

We appreciate your patience during such periods and will make reasonable efforts to dispatch your order as quickly as possible.

17. Shipping and Returns

Shipping and delivery are separate from our Return & Refund Policy.

If you need to return or exchange an eligible product after delivery, please refer to our Return & Refund Policy for information regarding:

  • Return eligibility;

  • Return request timelines;

  • Product condition;

  • Exchange eligibility;

  • Reverse pickup;

  • Self-shipping requirements; and

  • Refund processing.

18. No Guaranteed Delivery Date

Any delivery date or timeframe displayed on our website, checkout page, order confirmation, or communication is an estimate unless Slik&Style has expressly confirmed a guaranteed delivery commitment.

Delivery timelines may change due to circumstances outside our reasonable control.

19. Contact Us

If you have questions about shipping or the status of your order, please contact us:

Slik&Style

Email: [your email address]
Phone/WhatsApp: [your phone number]
Business Address: [your business/registered address]

Please include your order number whenever contacting us regarding an existing order.

Last Updated: September 2, 2026